Saturday, 9 February 2019

Unregistered bodies can't file cases: Consumer court

NEW DELHI: The country's apex consumer forum, NCDRC, has ruled that trusts, unregistered consumer organizations, residents' welfare associations (RWAs), cooperative societies or associations of flat or plot buyers cannot file a case for one or more consumers or on behalf of a group.

The order passed on Friday ends ambiguity on who can approach the consumer forum under the category of “Voluntary Consumer Association (VCA)".

“A trust cannot be said to be a VCA within the meaning of section 12 of the Consumer Protection Act," the order by a three-member bench said while hearing more than a dozen cases filed by different organizations, RWAs in Delhi Noida, Gurgaon, Kolkata, and Chennai. Read more 



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